EAB Campus/Navigate FAQ

How do I set my availability?

Click here.

How do I set up a campaign?

Click here.

How do I cancel an appointment?

Click here.

Who do I contact if I have questions?

Each College has a User group member and each Student Affairs unit has a contact that can be found on the ISU EAB website: https://www.provost.iastate.edu/academic-programs/eab-campus-navigate

System outages, training requests and changes to your locations can be sent to: eabquestions@iastate.edu
 

How do students schedule appointments?

Click here.

How do I do an Advanced Search?

Click here.

How do I add Appointment Summaries?

  • For students with appointments – office not using Appointment Center/Kiosk, click here.
  • For students with appointments – offices using Appointment Center/Kiosk, click here
  • For students without an appointment, click here.

How do I request EAB Access?

You must have your supervisor fill out the Administrative Systems Request Form: https://www.it.iastate.edu/services/administrative-systems

How do I sync my Outlook Calendar to EAB?

You must email eabquestions@iastate.edu to have your Outlook synced with EAB. Please do not try to sync it on your own.

Students are not able to make appointments with me - what do I do?

We find that most of the time students can make appointments, they just do not follow the steps for making an appointment. If you are certain they cannot make an appointment with you, please check your availability in EAB. Click here.

What should I name my Appointment Campaign?

Iowa State University naming convention: [Semester] [Population] [College/Unit] [Your Last Name] 

Examples:

  • Fall 2018 Probation ENGR Van Winkle 
  • Fall 2018 SAP Fin Aid Carlson

College Abbreviations: 
AGLS – College of Agriculture and Life Sciences 
BUS – College of Business DES – College of Design 
ENGR – College of Engineering 
HS – College of Human Sciences/School of Education 
LAS – College of Liberal Arts and Sciences