EAB Navigate - Coordinated Care Network

Helpful Information for Academic Advisors during COVID-19 Outbreak

Created by EAB, the Student Success Collaborative (SSC Navigate) provides a seamless way for offices across the Iowa State University campus to improve the student experience. SSC Navigate is an important step forward in creating a coordinated care network for our undergraduate students. 

Iowa State uses the Navigate tool to: 

• Improve communication with students
• Use undergraduate student data analytics to identify and eliminate barriers to student success
• Gain quick access to critical student information
• Schedule appointments with students, run appointment campaigns and much more

Students can access EAB ISU Appointments in their Student tab in AccessPlus. Faculty/Staff can use the OKTA tile to find EAB ISU Appointments.
 

Need help with EAB Navigate? 

• System Outage: Call the ISU Solution Center 515-294-4000
• Training requests: eabquestions@iastate.edu
• Need Access to EAB? https://iastate.service-now.com/it?id=sc_cat_item&sys_id=783efac0db5e0410914d894d0b96191f&sysparm_category=f9759b64dbca489068704672399619be
• University EAB Student Success Coordinator: Jessica Van Winkle
• University EAB Student Success Program Assistant: Joi Latson
• Resources: 
  • How to make an appointment in EAB 
  • How to do an Advanced Search 
  • How to setup your Availability 
  • How to run an Appointment Campaign
  • How to add Appointment Summaries:  
    • For Students with Appointments - offices not using Appointment Center/Kiosk
    • For Students with Appointments - offices using Appointment Center/Kiosk
    • For Students without an Appointment 
  • How to cancel an Appointment
  • Progress Report Tutorial for Professors
  • Additional resources can be accessed through the EAB Help Center by clicking on the "?" in the upper right-hand corner of your EAB screen.
• Frequently Asked Questions